Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Introduction
EP Yoga Wellness ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understand this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and postal address
- Date of birth and emergency contact information
- Health information relevant to yoga and wellness participation
- Payment information (processed securely through third-party providers)
- Class bookings, attendance history, and service preferences
Automatically Collected Information
- IP address, browser type, operating system, and device information
- Pages viewed, time spent on pages, and referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To process class registrations, bookings, and payments
- To communicate with you about classes, schedules, and promotions
- To personalize your experience and improve our services
- To ensure safety and address health considerations during classes
- To comply with legal obligations and protect our rights
- To send newsletters and marketing communications (with your consent)
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Contractual Necessity: To fulfill our obligations when you book classes or services
- Legitimate Interests: To improve our services, prevent fraud, and ensure security
- Consent: For marketing communications and certain data processing activities
- Legal Obligations: To comply with applicable laws and regulations
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, booking platforms, email service providers, and IT support
- Instructors and Staff: To facilitate class participation and ensure safety
- Legal Authorities: When required by law or to protect our rights and safety
All third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
Types of cookies we use:
- Essential Cookies: Required for basic website operation
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your settings and preferences
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal exceptions
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another organization
- Objection: Object to processing based on legitimate interests or direct marketing
To exercise these rights, please contact us at [email protected].
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after any modifications constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
📍 EP Yoga Wellness
10 Anson Road, #03-01, International Plaza
Singapore 079903
📞 +65 6123 4567